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How To Critique Restaurant Service Like A Professional: The Food

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Food
Photo by Rene Asmussen from Pexels

At the heart of every restaurant is their food. Bad food means you’re dealing with a pretty terrible or even dangerous establishment. As a food critic, it’s my job to keep people from eating at venues that don’t have their best interest in mind.

You might be curious about what foodies like myself notice when they are out and about. Here’s a quick list of some of the things I look for when I’m reviewing a restaurant.

Food: 
Freshness
Photo by Trang Doan from Pexels

Freshness

Without fresh food, a restaurant has nothing. Bad food can and has killed people before. So, I always start with examining the food for signs of less-than-fresh dishes. Some signs are easy to

Fishy smells at seafood or sushi restaurants, for example, are a dead giveaway that the food they’re making isn’t fresh. Wilted lettuce, squishy fruit, stale bread, and food that just doesn’t taste right are dead giveaways.

Some signs of bad food aren’t that blatant. I take notice of special menus that have certain meats or vegetables as main themes. This is a sign that restaurants are making an effort to get rid of stock before it expires!

Ingredients and Sourcing

I’ll admit it, I’m a huge fan of seeing menus that involve exotic ingredients and foods that have their sourcer plainly written for all to see. Why? Because it a sign that the restaurant is dedicated to getting good ingredients, and shows a desire to push the envelope when it comes to menu creation.

That being said, I do try to avoid “trendy” ingredients like truffle or sriracha. These are often used as a marketing technique to grab the attention of others, rather than actually deliver flavor.

Taste
Photo by Trang Doan from Pexels

Food Taste

What’s a good meal that doesn’t taste great? Nothing, that’s what. At the end of the day, if the food doesn’t taste good, it’s not a good restaurant. No amount of fresh ingredients or cool ideas can make up for food that tastes foul or feels strange in your mouth. It’s really just that simple.

Presentation

Prior to being a food critic, I worked at an online restaurant that shipped foods across the country. To give people an idea of what they’d get, they’d take pictures. One of the photos that was put up looked like cat vomit. The food itself tasted great, but no one wanted to order it due to its appearance.

What I’m saying is that presentation matters. It matters a lot, actually. If the food looks like it was slopped on a plate without a second thought, I won’t be a happy foodie—nor would food bloggers who wanted to add a new shot on their ‘gram.

Menu
Photo by Terje Sollie from Pexels

Menu Decisions

The menu of a venue also can serve as a warning to others. A good rule of thumb among critics is that no menu should be over three pages long. This indicates that the kitchen hasn’t mastered any dishes, or has too many ingredients to actually keep things fresh.

Similarly, a menu that relies on cheese and butter tends to be a warning to me. Fats taste great, but they are often used as a way to avoid skill or cheapen the ingredients that are being served to you. As a result, it’s best to avoid places that regularly push large amounts of grease.

Specializing in a certain type of food tends to be a good sign of a great restaurant. It means that the kitchen knows what they’re doing and will cultivate a menu that works with the brand well.

My Bottom Line

A restaurant critic’s main interest is the food, and they know what to look for when they’re eating out. Freshness, flavor, and presentation are the most important parts of a dining experience, and if you don’t have that, you have nothing at all.

Aioli Gourmet Burgers Food Truck

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Phoenix: The fifth most populous city in the United States and the capital of Arizona

Aioli Gourmet Burgers Food Truck: The address of the best burger in Phoenix.

Today we will visit Aioli Gourmet Burgers Food Truck in our series of “the best food trucks in USA” at fooddrinkmagazine .com.

Aioli Founders

Tommy D’Ambrosio , Kyle Hollenbeck and Michael Cartolano

They are, three life-long friends who had one goal in mind: to create a quality product and bring it to hungry people throughout the valley.

And, they wanted to create a burger concept that would stand out from the competition here in the Valley. Immediately they realized that it really needs to be about the ingredients and how they can combine them to create burgers that their patrons have not experienced yet.

Chef Tom pulled from his fine dining roots and created a menu that had flavors of classic dishes that he had prepared during his career. For example, Black n Blue burger is toped with blue cheese, arugula and black pepper aioli. This is something that you would find at a steak house over a filet. They have always tried to keep their menu fun and exciting.

Aioli Burger started with one food truck in Phoenix, grew into three, became a full catering company, and now they have brick and mortar location. Each member brought different skills to the table, allowing them to turn their life-long dream of owning a restaurant into a reality.

Aioli

A little back round on their Chef/Owner Tom D’Ambrosio he is a graduate from the Culinary Institute of America and has over a decade of fine dining experience. He was also crowned Chopped Champion on The Food Network in January of 2019 on the episode Tacos & Tequila! Being born and raised in Arizona, Chef Tommy was happy to come back to his hometown and start, own, and operate one of the fastest growing food truck experiences in Arizona. Chef Tommy has also led Aioli brand into the winners’ circle of state & national competitions such as Arizona’s Burger Battle, Phoenix Devoured, and Scottsdale Culinary Classic Events.

Also, a little back round on their Owner/Director of Marketing & Sales Kyle Hollenbeck who grew up with the other two partners in the Shadow Mountain area which was a big reason Kyle wanted to have the first Aioli Burgers location near the school. He has a strong background in advertisement marketing which has helped the business grow exponentially. Multi-tasking is the name of the game for his position at Aioli Gourmet Burgers. He will help work with you on any food truck or catering bookings, and you will see him around the restaurant as he works out of there. Kyle wants to always make sure you have the best experience when dining with us and/or having us cater your special event.

The third partner Michael Cartolano was the creative behind the design of all of graphics and restaurant design. He also helps with the financials!

Aioli Gourmet Burgers and Catering started with a food truck and something delicious to deliver; it has now grown into multiple food trucks, fully catered experiences, and one of the best burger joints in Phoenix located at 32nd Street & Shea in Paradise Valley! Whether you’re in the mood for a juicy burger, a fresh salad, or a refreshing shake, there is something on the menu for everyone. Aioli Burger recently made ABC 15’s list of five burgers you must try in Arizona with the truffle burger coming in at #4. Also, their food truck in Phoenix is a regular on ABC 15’s A-List for food trucks in the valley. What makes Aioli Burger stand apart from the competition is their dedication to creating delicious new combinations of flavors for a truly unique burger experience. They use the freshest, locally sourced ingredients to create mouthwatering, award-winning creations that you simply must taste for yourself!

We have come to the end of what we have to say . Now it is your turn. If you go to Phoenix and if you want to eat a delicious burger, we definitely recommend Aioli Gourmet Burgers Food Truck. Please do not forget to write your comments and like the video.

www

https://www.aioliburger.com

10652 N 32nd St. Phoenix, AZ 85028

7 Ethnic Cuisines That Are Woefully Underrated

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This millennium has given us a golden age of food. People are more willing to experiment with restaurants than ever before, and this means that restaurants are becoming more diverse than ever before. You can get sushi, Thai fare, South American cuisine, and even Indian foods in most towns.

More nationalities than ever are getting the culinary representation they deserve, but still, some cuisines are still slipping through the cracks. It’s time to change that, and open up diners’ eyes to the beauty that is international cuisine. Speaking as a foodie, I’ve found that these genres are the ones that really deserve more love than they get…

İndonesian Cuisine

Indonesian

If you’re a fan of Indian or Thai cuisine, trying this ethnic treat will be a major treat!Indonesian food is spicy, savory, and aromatic as can be. If you’re a fan of curries, rich sauces, and food that’s just ever so slightly smoky, you need to try this cuisine out. A good beef rendang will make you a believer, that’s for sure!

Poke bowl

Hawaiian

You don’t have to be a native to enjoy the flavorful island taste of Hawaiian food. Poke bowls, a classic Hawaiian treat, have started to gain a lot of traction on the mainland, but why stop there? This island wonderland has so much to offer, most of which hasn’t caught on with us haolies just yet. My personal favorite? Hawaiian BBQ pork, served alongside those chi-chis Elvis adored so much as a drink.

Russian

Speaking as an Eastern European person, I always found it criminal how much people seem to enjoy hating on Russian food. Russian food is delicious, especially if you’re a fan of creamy, sour, or savory flavor profiles. Borscht is a wonderful choice for sour fans, while Russian ravioli known as pelmeni would be a great pick for folks who want a meaty, decadent bite to eat. More adventurous diners might want to give caviar a try, if you have the wallet for it, anyway.

Peruvian Cuisine

Peruvian

Everyone’s had Tex-Mex these days, but South American cuisine still has yet to see that same massive popularity boom. Peruvian cuisine is slowly getting more recognition, but it still hasn’t gotten the full applause it deserves. Tangy ceviche, decadently tasty lomo saltado, and some of the best spicy sauces you’ll ever taste are what make this such a great choice.

Tagine
Tagine

Moroccan

For the life of me, I don’t understand how Moroccan cuisine hasn’t swept through the United States like wildfire. Its notable flavor profile combines sweetness with umami and just a little, barely-there kick of spice that’s completely and totally unique. If you haven’t yet, give a tagine a try or chow down on some spiced rice. You’ll never want to stop eating!

egyptian cuisine

Egyptian

Fans of Mediterranean food will immediately fall in love with Egyptian restaurants’ menus. Along with classic Middle Eastern dishes like hummus, shwarma, falafel, and chopped salads, diners will get to try some more unique plates like ful, rice-stuffed vegetables, and pasta. If you’re a fan of mac and cheese, I’d strongly suggest trying a creamy bowl of macaroni bechamel—a national comfort food.

Manti

Afghani

Afghanistan’s cuisine is one that’s exceedingly difficult to find stateside, but oh, so worth it. This cuisine blends many of the spices found in Indian fare with flavor profiles that are more closely associated with Middle Eastern and Greek cultures. The end result is plate after plate of spicy, flavorful, and downright addictive goodness. I’d strongly suggest trying chopped salads, manti, and having some of their deliciously spicy soups if you have room.

Italian Street Food (That Everyone Should Try)

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Italy

Let’s face it, most people go to Italy to try the famous Italian pizza and pasta. Little do they know, that they should be trying Italian street food as well! Different street food originated from different regions around Italy. However, now most of them are spreading to other regions in Italy and one can even find some street food in other countries. Let’s have a look at some of the most popular street food one is most likely to find in Italy.

Pesce fritto
Photo by Anna Church on Unsplash

1.) Pesce Fritto al Cono – Ice cream is not the only food served in a cone! These delicious cones are filled with deep fried seafood and they are served in many port towns in Italy. This is because the seafood they serve is usually freshly delivered straight from fishing boats each morning. They are then tossed into batter, deep fried, and voila! You have a mixture of seafood to eat whilst you’re wandering around.

Arancini
Photo by  Anna Guerrero  on Pexels

2.) Arancini – Originating on the island of Sicily, arancini are golden deep-fried rice balls filled with various different savoury ingredients. However, they are most commonly filled with meat ragu, melted cheese and peas. These golden balls have the shape, and sometimes even the colour, of little oranges. Hence, the Italian term, arancini.

Piadina

3.) Piadina – This dish is typical of Emilia-Romagna, but it can now be found all over Italy and in other countries in the world. A piadina is a flatbread made of flour, olive oil, salt and water and it an be either served on its own or stuffed with any ingredient your heart desires. Thus, it can easily be made vegetarian. The simpler the fillings, the more you can taste the scrumptious piadina!

Olive All’Ascolana
Wikimedia Commons

4.) Olive All’Ascolana – These lightly breaded olives are filled with ground meat, coated with bread crumbs and then fried. This is surely a unique must-try street food, especially if one is wandering around the region of Le Marche, where they originated. These olives are typically served at different wine bars and trattorie. However, these green olives are a special variation which are only grown in this region.

Panzerotti
© Benoît Prieur / Wikimedia Commons / CC BY-SA 4.0

5.) Panzerotti – With its origins in Puglia and often compared to calzone, this half moon-shaped pastry is usually made of soft dough and is filled with a mix of cheeses and tomatoes. This pastry is then fried until it becomes crispy and a bit flaky on the outside, but soft and with melted cheese on the inside, like hot pockets. Although originating as a type of street food, Panzerotti are also served in restaurants nowadays.

Panzerotti

Well, the Italians do love their carbs! The good thing about Italian street food is that if you’re out and about and looking for a quick, cheap and filling snack, this food is the right way to go!

References

Conde Nast Traveler. (2014). The Best Street Food in Italy – https://www.cntraveler.com/galleries/2014-09-17/the-best-street-food-in-italy

Finedining Lovers, Traditional Italian Food (2013) – https://www.finedininglovers.com/article/italian-stuffed-olives-allascolana

How To Critique Restaurant Service Like A Professional: The Kitchen

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Kitchen

Fun fact here—restaurant critics will often tour the kitchen to get a better feeling of what’s going on. It’s a lot like Kitchen Nightmares, really. As someone who’s done a tour of multiple kitchens, I can tell you that the kitchen’s cleanliness often makes or breaks my interest in a venue.

Kitchen

You might not be able to tour a kitchen all the time, but it’s still something that’s worth writing about. In this arc, I’m telling everyone about the do’s and don’t of kitchen life. Here’s my critic-approved list of what to watch out for when you’re in (or near) a kitchen…

Cleanliness

I once “accidentally” dropped in a kitchen of a venue I was rating, and immediately left after seeing a kitchen covered in stains. I had every right to, too. Kitchens that aren’t clean come with a litany of problems associated with them.

Kitchen

A clean kitchen is a kitchen that keeps people from getting sick. It’s also a sign that you won’t end up with flavors that don’t mesh well messing with your food, or worse, find wildlife in your dinner. If it doesn’t look clean, it’s not clean. If it doesn’t smell clean, it’s also not clean. Don’t mess with unclean restaurants, please!

Food Practices

Would you ever want to pay to eat a meal that’s been sitting out on a counter for half an hour? I’m willing to guess you wouldn’t. Yet, a lot of restaurants do this on a regular basis. Many restaurants also store vegetables with meats, mix cutting boards, and use microwaves to reheat foods.

Kitchen

This. Is. Not. Okay. At best, you’re paying $10 or more for a microwave meal. At worst, you are putting your health at risk. Cooking food safely and serving it immediately is crucial to a restaurant’s value. If it’s not cooked properly, it’s not something you should ever eat.

Temperature

Here’s a good way to determine whether the kitchen’s doing its job properly: check out the temperature of the food that you’re being served. Hot meals should be hot, cold meals should be cold, and sushi should be room temperature.

Unevenly heated food is a telltale sign of microwaving, which is never acceptable. If you’re unsure of ingredient freshness, check out the mozzarella. Mozzarella should be room temperature, not chilled. Chilled mozzarella is a sign of improper food storage that can detract from flavors you want to taste.

Kitchen

Teamwork

Kitchens, by nature, are very chaotic. There’s a lot of food being prepped, a lot of people running around, and things that need to be done. That’s why it’s so important (and impressive) to see a kitchen that runs like a well-oiled machine.

Kitchens that don’t have effective teams are kitchens that make disastrous food. I’ve personally witnessed screaming matches behind the scenes, as well as literal food fights. Needless to say, I was rightfully leery of actually eating anything on the menu.

Kitchen

My Bottom Line

The kitchen is the most important room in any restaurant. If things aren’t working out well there, you should never eat at that venue. If you want to play it safe, stick to venues that have a visible window into the kitchen. You can’t hide anything from clients if they can watch you!

10 unbelievable coffee facts you surely didn’t know before

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Coffee

Read about 10 remarkable facts on the most popular beverage in the world.

There’s a blend of coffee made from animal feces

Kopi Luwak
Kopi luwak ( Civet Coffee)
Source: Wikimedia Commons

Farmers in some parts of Indonesia extract coffee beans in the most peculiar manner imaginable and then sell it for over $600 dollars a pound too. They feed the coffee-fruit to a weasel-resembling animal that is not able to digest the fruit’s seeds. The indigestible seeds are then excreted out by the animal and the farmers collect their droppings, take the seeds out, wash them and clean them dry. These seeds are the coffee beans!

65% of the world’s coffee is consumed by 3 countries

That’s right. America, France and Germany alone import more than half of the coffee produced in the whole world every year.

Who said coffee beans are actually beans?

Coffee

Yes, coffee beans resemble beans a lot but the reality is that coffea plants produce seeded fruits and inside them are these fruit-pits that later become the ‘coffee beans’ after extraction and drying. Coffee beans, therefore, are actually seeds.

A tea-party propelled coffee into America

Boston Tea Party
“The Destruction of Tea at Boston Harbor”, lithograph depicting the 1773 Boston Tea Party
Source: Wikimedia Commons

It was 1773 when a secret American organization sank a whole shipment of English-brought tea into the depths of the Atlantic near Boston successfully promoting coffee as a national symbol of resistance to the colonialists. It formed the basis of modern American obsession with coffee.

Coffee is the new diesel

Just like bio-fuel from cow-dung helps produce natural gas, coffee grounds have also been experimented on successfully to turn them into usable eco-friendly fuel.

Coffee was banned for inciting intellectualism

Yes, you read that right. Coffee was banned during the 1700s and before for increasing brain activity and provoking too much intellectualism. Many regimes blamed it for the rebellious school of thoughts that were budding out in their countries. 

Coffee assures health and a long life

Coffee makes your body immune to chronic diseases like diabetes, mental diseases like Parkinson’s and improving your immunity against the developments of heart-diseases. It also regulates the sugar levels in your blood stream and helps blood flow in a normal pressure.

Coffee

Decaf isn’t perfectly free of caffeine

Contrary to what many believe, decafs still has a great deal of caffeine content. To be exact, 2 to 12 mgs of caffeine are still present in a normal serving of decaf while a regular coffee cup contains 95 to 200 mgs of caffeine.

Clear skin

Many people have found coffee to be helpful in improving the blood circulation around the outer layers of their skin, improving detoxification and making it clear. The dead epithelial cells buried in the outer skin also get removed easily with coffee.

1 Calorie Coffee

A simple serving of black coffee has nothing but a single calorie. It is a great beverage to help you stay put on your calorie-control diet. Not only will it provide you the energy to go through your day, but will also make no significant dent on your daily calorie-intake.

How To Critique Restaurant Service Like A Professional: The Service

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Restaurant Service

Around eight years ago, I first started my job as a food critic at MetNights Magazine. It was unlike anything else I’ve ever experienced, and honestly, it taught me more about food, nightlife, and business than I ever thought possible. It’s one of the most striking jobs I’ve ever had, not just because of the knowledge, but because of the opinions people want from you.

I quickly learned, for example, that people really do want to know what professionals notice when we hit a venue. I can’t name how many times I’ve been asked for an opinion on a favorite restaurant or the “inside scoop” on a diner that’s generating buzz. 

So, I decided it’s time to come clean about what really matters to me as a critic when I go out to eat. Here’s how to see things through this food worker’s eyes, and why it all matters. In this chapter of this multi-article arc, I’m going to explain what ticks off restaurant critics the most. 

Acceptance

Acceptance

Believe it or not, there are very few things restaurant critics notice more than the way venue staff members treat their clientele. Nothing is quite as aggravating or infuriating as seeing a fancy restaurant that makes a point of turning away clients just because “they don’t look like they belong there.”

I honestly believe that the best restaurants are the ones that welcome you with open arms, regardless of who you are. Giving great service means you never should feel like you’re being talked down to by the waitstaff, or being excluded based on your appearance. 

On one occasion, I went to a Jersey Shore venue that refused to seat me after they realized my non-white work partner wasn’t looking for a job there. The waiter didn’t realize that the restaurant’s PR firm hired me to dispel rumors of racism. 

By the time we left, we had three frantic phone calls begging me for a do-over, as well as a text message claiming I “forgot my bottle of Remy” at the bar. I ended up blocking the number and trashing the review. 

Knowledge

Knowledge

Regular restaurant-goers don’t really ask waiters about their suggestions or knowledge of the food, and if you ask me, that’s criminal. Waitstaff knowledge about the food, cooking process, and culture is the hallmark of a great restaurant. It shows passion. It can also guide you to a better meal. 

If you want to rate a restaurant like a hired critic, quiz the waiters on what pairings would go well with dishes, ask them where food was sourced from,  or ask them which dish is their favorite. If they can’t come up with an answer, chances are that the restaurant can’t retain good staff on hand. 

Speed

Speed

In France, restaurants are places where you’re expected to spend hours over a meal. American dining isn’t like that, and honestly, the pace of life here wouldn’t allow for it in most cases, anyway. So, speed is important. 

I generally turn away food that’s brought out after a 45-minute wait. Unless it’s a traditional French restaurant, that amount of time is unacceptable. Most restaurants can work it within a matter of 20 to 30 minutes, sometimes less. 

That being said, bringing out a main dish five minutes post-order isn’t a good sign either. This indicates that they may be microwaving your food behind the scenes, or worse, serving you food that’s been cooking for hours. 

Etiquette

I’ll be honest, etiquette doesn’t bother me much when I’m reviewing a casual dining establishment. It’s not a place where etiquette really belongs, aside from just not being rude. 

However, when you’re dealing with fine dining, I will notice if waiters aren’t serving on the right side or laying out cutlery properly. After all, at these places, you’re paying for the experience and service just as much as the food itself. 

My Bottom Line

If you feel like you’re being looked down on by a restaurant, or being served at the waiter’s leisure, you have a problem. Otherwise, you should be good to go. It’s really that simple. 

The Rising Aroma of Street Food in Canada

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Night Market Chinatown

Canada is a  diverse multi-cultural group of inhabitants. They bring a vast variety of cultures and tastes to our population. Whether it is history, language or the people’s themselves they offer us a wealth of life experience. One of the ways that they enrich us is through food-street food.

Just what is street food? It is generally considered to be ready to eat food stuff sold by a hawker or vendor located in a public place such as a portable booth, mobile food cart or vehicle such as a food truck.(Wikipedia) We normally associate these places as serving only hot dogs and finger foods. They have advanced beyond to offer so much more. Depending on the geographical area you are in, you may find an unlimited array of choices in street foods.

What types of foods can you purchase there?

 Trust me when I tell you that these choices go far beyond simple quick food stuffs.  You can find everything from coffee and snacks up to and including entire gourmet meals. Whatever your tastes in cuisine you will find it. The sheer scope of food choices will boggle the mind. Feeling adventurous? How about grilled octopus? Not into meat? There are plenty of vegan options. Are you thinking Asian? No problem. Ever have prairie oysters? I will leave that up to you to discover for yourself. There is simply no denying what your taste buds crave.

Plaza of Nations
Wikimedia Commons

Why are street foods so popular?

Street foods in Canada are extremely popular.  An article from Ibis World (July 2019) predicts that the  trend toward this style of dining will only increase over the next few years. Why? Street foods appeal to consumers for a number of reasons. First,they are affordable. Low overhead costs from the vendors means that the savings can be passed on to the buyer. Second, the wide variety of choices available. Food buyers can find higher quality, budget friendly fare to suit every taste.

Food Vendors Vancouver
Wikimedia Commons

Where can you find street foods in Canada?

Street foods can be found from the Atlantic to the Pacific on this great land mass we call Canada. CultureTrip.com in their 2017 report lists a number of food attractions from Vancouver, British Columbia on the west coast over to Halifax on the east coast and everywhere in between. The type and style of street food goes beyond a simple stationery food stand. There are entire food festivals for anyone to take part in.  And if food isn’t enough, take in some  live entertainment or fun and games for the kids. You are sure to find something for the entire family at one of these venues. Because of the reality of winter here in Canada most street food vendors will operate seasonally from May to October. Some will run one day a week, others daily, some once per month. Many, because they are so mobile move from place to place always on the lookout for the most opportune situation to set up operations. You may even  be fortunate to  find a food kiosk that operates all year round. Be on the lookout for one of many located to serve you with their tasty wares.

Night Market Chinatown
Wikimedia Commons

Canadians do love food. With our multi-cultural roots and peoples there is no accounting for good taste and good eating. Street food is very popular here in Canada and will continue to be for years to come. With a great variety of vendors and locations there is certain to be something for everyone. Go out and locate a vendor and try some delicious street food today!

Guy Fieri’s American Kitchen And Bar: A Food Critic’s Takeaway On A Cautionary Tale

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Critic

For most people in the restaurant industry, few things are quite as terrifying as seeing a food critic for a major media outlet at your door. Though most food critics are relatively forgiving, some are not. I ought to know, I’ve worked as a food critic in the past and have seen the inner workings of what a critic can do for a business.

food critic

Being a critic means you’re coasting on your reputation, and if you’re not willing to call out a bad restaurant, your rep can suffer. Some, though, go overboard with their critique game. It’s not unheard of for critics to bash popular restaurants or target well-known venues as a way to show that they’re legit.

If you’re a celebrity chef, food critics tend to be particularly harsh on you. Celebrity chefs are held to a higher standard because they make their money off their reputation for quality food. Translation: you should never use mass-produced, packaged foods to impress critics at your restaurant if you’re a celebrity chef.

Guy Fieri
Guy Fieri

Guy Fieri learned this the hard way in 2012 when a New York Times critic’s scathing review on his New York City restaurant went viral. The critic formed his entire critique in a serious of increasingly painful questions, including this scathing clip below:

Were you struck by how very far from awesome the Awesome Pretzel Chicken Tenders are? If you hadn’t come up with the recipe yourself, would you ever guess that the shiny tissue of breading that exudes grease onto the plate contains either pretzels or smoked almonds? Did you discern any buttermilk or brine in the white meat, or did you think it tasted like chewy air?”

The review immediately struck a nerve in the foodie world, with many casual diners avoiding the venue at all costs. Fieri’s restaurant was rightfully skewered for using packaged goods and overly sugar ingredients.

Because of the celebrity status Fieri had, some visitors still dropped by. Even so, it wasn’t enough to make ends meet in his 500-seat Times Square restaurant. For months, the venue looked almost deserted, with its sprawling size making it all the worse to look at. Knowing what damage closing the restaurant would do to his brand, Fieri was desperate to save his restaurant from a critique-related shutdown.

Combatting a bad review, as it turns out, isn’t easy. Short of releasing a PR statement disputing the critique and explaining what was going on at the restaurant, Fieri couldn’t do much else. In fact, when a restaurant goes under fire for its food, overreacting can cause more damage than doing nothing at all.

Fieri’s review made its rounds, but eventually, mainstream readers forgot about it. This isn’t unusual, and is actually proof that not reacting to a bad review is often the best course of action. The restaurant continued to survive in its sprawling Times Square spot until 2017, when the price of rent exceeded the restaurant’s affordability.

Though the restaurant has come and gone, Guy Fieri’s gaffe serves as a cautionary tale to restaurateurs everywhere. A bad review can and will put your restaurant in jeopardy. Fieri had the ability to keep funding the restaurant because he is a celebrity chef. Most “mom and pop” places won’t have that kind of funding on hand.

When it comes to food critics, it’s clear that an ounce of prevention is absolutely worth a pound of cure. If you want to avoid Fieri’s mistakes, keep your focus on the food and you will be able to avoid having serious problems with the press, your income, and your reputation.

5 Must-try Traditional Italian Foods

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italian cuisine

There are so many existing Italian dishes, that it would be really difficult to go to Italy and try all of them out, or even just to mention them all in one article! Many traditional Italian ingredients, methods and dishes have moved to other places, and are now available to buy and eat in many countries outside of Italy! Recipes of traditional foods are also passed down from one generation to the next. Thus, a lot of families would have slightly different ideas as to how a certain dish should be made. Keep on reading to find out what 5 of the many traditional Italian foods are!

Pizza
Source: Pixabay

1. Pizza -Nowadays there are 2 types of pizza; Neopolitan-style and Roman-style. However, many pizzerias tend to opt for a mixture of both. Whilst Neopolitan-style pizza has a thick and fluffy crust, Roman-style pizza has a far more thinner crust and it is crunchier as well! Most pizzas in Italy do not contain a lot of toppings and they tend to use ingredients such as eggplant, artichoke and pumpkin, which are not very commonly found as toppings in other countries. So, beware of restaurants serving pizza with a lot of toppings as this is usually a strategy used to cover up cheap ingredients!

Pasta
Source: Pixabay

2. Pasta – Pasta is very popular all over the world as it is very versatile and can be the base for many different sauces. Some of the most famous Italian pasta are spaghetti, penne and fettuccine. Each region in Italy has its own famous pasta recipes; for example, in Rome, Cacio e Pepe and Carbonara are quite well-known, and they are a must-try! Italian pasta sauces tend to be made with just a few ingredients, so that one can appreciate the different ingredients’ flavours.

Lasagna
Source: Pixabay

3. Lasagna- This flat, wide noodle dish, originally comes from the region of Emilia-Romagna (although very much debated), and it is typically baked in layers with ragu, béchamel sauce and cheese in between. Even though it used to be a poor man’s dish, nowadays it has become a rich meal, widely served at restaurants all around Italy.

Foccacia
Source: Pixabay

4. Focaccia – Focaccia is probably the most famous type of flatbread in the world! Even though focaccia is said to have originated from Liguria, it is made in various regions in Italy, and they all look and taste differently! Focaccia tastes delicious even by keeping it simple with just a drizzle of olive oil on top. Some even top it with some rosemary, olives and cherry tomatoes.

Gelato
Source: Pixabay

5. Gelato – Well we had to mention something sweet, didn’t we? If you’ve ever tasted gelato, you would know it does not taste the same as regular ice cream. Gelato has less butterfat than ice cream. Thus, it is served a bit warmer, which in turn makes it easier for the flavour to melt in your mouth. Less butterfat also makes the flavours more intense and the texture smoother.

As one can see from the list above, Italians tend to put less ingredients in their dishes than other countries. This evokes sophistication in their dishes and also helps one to savour and be able to taste all of the ingredients a dish is made of. Well, they do say simplicity is best!

References

Walks of Italy .(2017). The 16 Most Iconic Foods to Eat in Italy. https://www.walksofitaly.com/blog/all-around-italy/the-16-most-iconic-foods-to-eat-in-italy

Tuscookany. (2017). What is Italian Focaccia and their regional difference?

https://tuscookany.com/blog/what-is-italian-focaccia-and-their-regional-differences/ Culture Trip. (2017). What is Real, Authentic Italian Pizza Like? https://theculturetrip.com/europe/italy/articles/what-is-real-authentic-italian-pizza-like/

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